I awoke 2 a.m. last frigid Thursday night when my face froze. My 3 ½-year-old Trane electric heat pump (HP) had tripped its circuit breaker and died.
At 7 a.m. Friday, unshowered and dressed in layers, I phoned Guirkin Plumbing & Heating, who installed the HP, and was reassured that rescue would be on the way by 7:30.
At 9:30, now wearing gloves because the indoor temperature was probably in the 40s, I called Guirkin to learn that my call had never been placed. Their highly solicitous answering service apparently employs an asshole.
Guirkin arrived close to 4 p.m., just as I was beginning to panic over another freezing night. The repairman replaced 3 blown fuses, turned the HP on, and I thought we were done.
Then he disappeared outside for a few minutes, returning to tell me that basically every component but the outer casing needs replacing, but parts are still under warranty. However, labor for this ½-day job would be $1,800. And it couldn’t commence until Monday at the earliest because parts had to be ordered.
This news sent me over the edge, and I went postal on the guy. To his credit, he stood there and took it like a man who’ll do just about anything to net nearly $2K.
He left me running for the weekend on electric auxiliary emergency heat.
I’ve been trying to line up an electrician to find why fuses blew, and another HVAC company to provide a second opinion.
Then yesterday my electric bill came. It averages $87, but it took a sudden jump to $166 for 1,638 kilowatt hours (kWh), the highest it’s been ever.
To check the bill’s accuracy, I just read the meter, and in 6 days, it clocked 10,382 kWh, which translates to roughly $833.
What’s causing it? Three days of emergency heat? Am I powering the neighborhood? I have no idea.
But I do know these 2 things for sure:
That “Nothing can stop a Trane” is total bullshit.
And “When it’s not workin’, call Guirkin,” only when you want to receive a royal jerkin’.