After getting Anthem lab results on my benign freckle they required but failed to request from my gynecologist, I thought I’d cleared the last hurdle in my 2 ½-month quest for cheaper health insurance. They said it was the last thing they needed.
Wrong! This week I couldn’t get approval without a blood pressure reading – from the family physician who hasn’t seen me in nearly a year because I’ve been feeling fine.
Naturally, the irony was lost on Anthem. Why the sudden concern about my BP just when they’ve got me about to blow a head gasket over their endless bureaucracy?
Anthem claimed they asked for the reading in January, but my doctor had no record of it. Instead, they said just last week they received a strange call from someone demanding my blood pressure numbers who wouldn’t identify themselves, so the practice refused.
I got my doctor’s assistant to give Anthem my BP reading by phone, then went home and phoned Anthem myself to double-check. Anthem assured me again that now they have everything they need.
I’ve paid the higher premium for March because Anthem sent me a late notice. I’ve soon got two routine medical appointments I’d hate to postpone again, but I doubt Anthem will have my new coverage in place. I can see them screwing up the billings and my premium credits for months to come.
Politicians are insane to think insurance providers, with their ingrained distrust and callous disregard for customers, hold the key to our healthcare mess. Anthem has now painstakingly picked over every piddling physical imperfection listed on my application. Being healthy carries no weight with them whatsoever. In so many words, they’ve said they’re dissecting my app because I might have slipped some major health crisis past them – while they’ve been insuring me for the past 5 years.
Translation: “We’re looking for any excuse to cancel you or continue making you pay through the nose, even with less coverage.”
I don’t intentionally single out Anthem, except by my experiences. They’re no more devious than the rest. Patients’ only recourse is to eliminate health insurance altogether by hounding our representatives in Washington to pass HR 676, the universal healthcare bill.